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Pricing

Security guard software pricing that scales with your roster.

Every plan is priced per active officer per month. Operators, supervisors, and client users are free. Security management software cost per officer stays predictable as you grow.

Plans

  • Launch

    Up to 25 officers

    $4per officer per month

    Everything a growing security company needs to prove coverage.

    • PostWatch, RouteProof, IncidentDesk
    • Officer App for every officer
    • Standard client reports
    Request pricing
  • Recommended

    Scale

    26 to 500 officers

    $7per officer per month

    Multi-site operations, client portal, and payroll-ready hours.

    • Everything in Launch
    • Branded ClientView portal
    • HoursLedger payroll and invoice exports
    Request pricing
  • Enterprise

    500+ officers

    Contact for pricing

    Custom SLAs, SSO, API access, and dedicated onboarding.

    • Everything in Scale
    • SSO (SAML/OIDC) and API access
    • Dedicated onboarding manager and uptime SLA
    Contact sales

Compare every capability

Officer App (iOS and Android)

launch
Included
scale
Included
enterprise
Included

PostWatch arrival confirmation and coverage map

launch
Included
scale
Included
enterprise
Included

RouteProof NFC and QR checkpoints

launch
Included
scale
Included
enterprise
Included

IncidentDesk structured reports with media

launch
Included
scale
Included
enterprise
Included

Dispatch Console exception queue

launch
Included
scale
Included
enterprise
Included

ShiftLane deployment planning

launch
Single site
scale
Included
enterprise
Included

Open-shift broadcasting

launch
Not included
scale
Included
enterprise
Included

CredentialGuard license and certification tracking

launch
Basic
scale
Included
enterprise
Included

Site-specific qualification matrix

launch
Not included
scale
Included
enterprise
Included

ClientView portal

launch
GuardLanes branded
scale
Your brand
enterprise
Your brand and domain

Scheduled PDF and CSV client reports

launch
Weekly
scale
Daily, weekly, monthly
enterprise
Custom

SLA dashboards

launch
Not included
scale
Included
enterprise
Included

HoursLedger verified hours

launch
Included
scale
Included
enterprise
Included

Payroll and invoice exports

launch
CSV
scale
CSV
enterprise
CSV and API

Bill and pay rate differentials

launch
Not included
scale
Included
enterprise
Included

Role-based access with audit logs

launch
Included
scale
Included
enterprise
Included

SSO (SAML/OIDC)

launch
Not included
scale
Not included
enterprise
Included

API access

launch
Not included
scale
Not included
enterprise
Included

Data retention

launch
12 months
scale
24 months
enterprise
Custom

Support

launch
Email
scale
Email and phone
enterprise
Dedicated onboarding manager

Included in every plan

  • Officer App for iOS and Android
  • Unlimited posts and client sites
  • Email support with a two-business-day response target
  • Full data export at any time

Enterprise

For operations with 500 or more officers.

Everything in Scale, plus the controls procurement and IT teams require.

  • SSO (SAML/OIDC)

    Sign in through your identity provider with enforced MFA and automatic deprovisioning.

  • API access

    Read and write deployments, hours, and incidents from your own systems.

  • Custom retention

    Retention periods set per data type to match your contracts and regulators.

  • Dedicated onboarding manager

    A named manager runs your rollout, data import, and payroll mapping.

  • Uptime SLA

    Contractual uptime commitment with service credits and a public status page.

Contact sales about Enterprise

Security software plans

Pricing questions

How is pricing calculated?

Launch and Scale are priced per active officer per month. An active officer is anyone who worked at least one deployment in the billing month. Operators, supervisors, and client users are free.

Is there a minimum contract term?

Launch and Scale are available monthly or annually. Enterprise agreements are typically 12 to 36 months and include the uptime SLA.

What does onboarding cost?

Guided onboarding over two weeks is included in every plan. Enterprise includes a dedicated onboarding manager and payroll mapping.

Can we change plans later?

Yes. Upgrades take effect immediately. Downgrades take effect at the next billing date, and your data is retained according to the new plan.

Do clients pay for portal access?

No. Client users on ClientView are unlimited and free on every plan.

Is NFC or QR hardware included?

No. You purchase NFC tags from any supplier, or print QR codes from GuardLanes at no cost. We provide recommended tag models during onboarding.

See your operation in GuardLanes.

A 30-minute walkthrough with a real deployment, your posts, and your reporting requirements.