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GuardLanes

Security workforce operations

Every post covered. Every shift proven.

GuardLanes gives security companies live visibility of every officer, verified patrols, clean hours, and client reports that write themselves.

Request a demoSee the platform

No credit card. Guided onboarding in under two weeks.

Mock operator view of a coverage map. Six posts are shown on an abstract city grid with status chips. Five are on post or covered, one is late, and one officer moves from en route to on post.
99.95%
platform uptime target
Target
< 60 s
arrival confirmation
Design goal
100%
checkpoint evidence retained
Policy
2-week
guided rollout
Standard plan

The problem

Coverage you cannot see is coverage you cannot bill.

  • Missed posts discovered days later

    A gap at a post surfaces in a client complaint long after anything could be done about it.

    With GuardLanes: Operators see a late or missing officer within a minute and fill the gap before the client notices.

  • Patrols with no evidence

    A paper log or a verbal assurance is the only proof that overnight rounds happened.

    With GuardLanes: Every checkpoint scan is timestamped, located, and retained, and the client can open the record.

  • Hours argued at invoice time

    Self-reported timesheets turn month-end into a negotiation and delay cash by weeks.

    With GuardLanes: Hours are built from verified arrivals and departures, and each invoice line links to the evidence.

The platform

One platform. Nine lanes. Zero gaps.

Field

PostWatch

Live officer presence, arrival confirmation, and coverage map for every post.

Mock operator view of a coverage map. Six posts are shown on an abstract city grid with status chips. Five are on post or covered, one is late, and one officer moves from en route to on post.
  • GPS and geofence arrival confirmation
  • Coverage map across every client site
  • Late and no-show alerts to operators
Explore PostWatch

Field

RouteProof

Patrol routes with NFC / QR checkpoint verification and timestamped evidence.

Mock patrol timeline with six checkpoints. Four are verified by NFC or QR scan with timestamps, one has an attached photo, one is missed, and one is pending.
  • NFC and QR checkpoints on the same route
  • Missed-checkpoint alerts within minutes
  • Timestamped photo and note evidence
Explore RouteProof

Operations

ShiftLane

Deployment planning, open-shift broadcasting, and officer availability.

Mock deployment board showing four posts across seven nights. Two open shifts are highlighted with a broadcast notice stating twelve qualified officers were notified.
  • Deployment board by post and week
  • Open-shift broadcast to qualified officers
  • Hours and credential rules enforced at assignment
Explore ShiftLane

Field

IncidentDesk

Structured incident capture with photos, video, voice notes, and escalation chains.

Mock incident report showing a trespass at a construction site with three photo attachments, a voice note, structured fields, and an escalation chain with two acknowledgements.
  • Structured forms per incident type
  • Photo, video, and voice-note evidence
  • Escalation chains with acknowledgement
Explore IncidentDesk

Clients & Finance

ClientView

Branded client portal with live status, scheduled reports, and SLA dashboards.

Mock client portal report showing weekly coverage of 99.4 percent, patrol completion of 98 percent, two incidents, and a bar chart of daily coverage with a scheduled PDF delivery.
  • Live status for the client's own posts
  • Scheduled PDF and CSV reports
  • SLA dashboards per contract
Explore ClientView

Clients & Finance

HoursLedger

Verified hours, billing rates, and payroll and invoice exports.

Mock hours ledger showing four shifts with verified check-in and check-out times, computed hours, rate codes, and one entry pending supervisor review before payroll export.
  • Hours built from verified check-ins
  • Bill and pay rates per contract
  • Payroll and invoice exports
Explore HoursLedger

Operations

CredentialGuard

Officer licensing, certification expiry tracking, and site-specific qualifications.

Mock credential list showing five officer credentials with expiry dates. Two are current, two are expiring within sixty days, and one has lapsed and is blocked from scheduling.
  • License and certification expiry alerts
  • Site-specific qualification matrix
  • Scheduling blocks for lapsed credentials
Explore CredentialGuard

Operations

Dispatch Console

Operator web console for exceptions, alerts, and escalations.

Mock dispatch console showing a queue of four exceptions across 310 active posts: a late arrival, a missed checkpoint, an open incident, and an expiring credential, each with a one-click action and a resolution panel.
  • One queue of exceptions across all sites
  • Late arrival and missed checkpoint alerts
  • Resolution flow with audit trail
Explore Dispatch Console

Field

Officer App

iOS and Android app for officers: clock-in, routes, incidents, messages.

Mock Officer App screen showing an active deployment at a warehouse gate, an offline indicator with three queued items, a patrol route with two verified and one pending checkpoint, and buttons for scan, incident, and message.
  • Works fully offline with timestamped sync
  • Clock-in, routes, incidents, and messages
  • Low battery and data use
Explore Officer App

How it works

From rostered to invoiced, with proof at every step.

  1. Step 1

    Plan deployment

    Assign qualified officers to every post.

    ShiftLane

  2. Step 2

    Confirm arrival

    Geofenced check-in confirms the post is covered.

    PostWatch

  3. Step 3

    Verify patrol

    NFC and QR checkpoints record each round.

    RouteProof

  4. Step 4

    Capture incidents

    Structured reports with evidence and escalation.

    IncidentDesk

  5. Step 5

    Export hours

    Verified hours flow to payroll and invoices.

    HoursLedger

Dispatch Console

Built for the operator at 2 a.m.

Exceptions, not noise. GuardLanes surfaces only what needs action: late arrivals, missed checkpoints, open incidents, expiring credentials.

Mock dispatch console showing a queue of four exceptions across 310 active posts: a late arrival, a missed checkpoint, an open incident, and an expiring credential, each with a one-click action and a resolution panel.

ClientView

Give clients the report before they ask for it.

  • Live client portal

    Clients see coverage, patrols, and incidents for their own posts, branded as yours.

  • Scheduled PDF and CSV reports

    Daily, weekly, or monthly reports arrive before the client thinks to ask.

  • SLA dashboards

    Coverage rate, patrol completion, and response times per contract, ready for renewal conversations.

Explore ClientView
Mock client portal report showing weekly coverage of 99.4 percent, patrol completion of 98 percent, two incidents, and a bar chart of daily coverage with a scheduled PDF delivery.

Solutions

Purpose-built for how your sites actually run.

All eight industries

Trust

Security software that takes its own security seriously.

  • Encryption in transit and at rest

    TLS 1.2 or higher for every connection and AES-256 for stored data and media.

  • Role-based access with audit logs

    Officers, supervisors, operators, and clients see only what their role allows. Every action is logged.

  • Regional data residency options

    Choose where your data is stored to meet contract and regulatory requirements.

  • SSO (SAML/OIDC) on Enterprise

    Sign in through your identity provider with enforced MFA and automatic deprovisioning.

Compliance program in progress

Read the trust overview

Pricing

Pricing that scales with your roster, not against it.

  • Launch

    Up to 25 officers

    $4per officer per month

    Everything a growing security company needs to prove coverage.

    Request pricing
  • Recommended

    Scale

    26 to 500 officers

    $7per officer per month

    Multi-site operations, client portal, and payroll-ready hours.

    Request pricing

  • Enterprise

    500+ officers

    Contact for pricing

    Custom SLAs, SSO, API access, and dedicated onboarding.

    Contact sales

Compare plans

FAQ

Questions operations directors ask us.

How long does implementation take?

Most companies are live in two weeks. Week one covers roster import, posts, and checkpoint placement. Week two covers officer app rollout, operator training, and the first client report. Larger rollouts are phased by region.

What happens in the Officer App when there is no signal?

Everything keeps working. Check-ins, checkpoint scans, incident reports, and media are stored on the device with their original timestamps and synced when connectivity returns. Operators see a pending state until the sync lands.

What devices do officers need?

Any iPhone running iOS 16 or later or Android phone running Android 10 or later. NFC checkpoint scanning requires an NFC-capable device. QR checkpoints work with any camera. Company-issued and personal devices are both supported.

Should we use NFC tags or QR codes for checkpoints?

NFC tags are durable, cannot be photocopied, and read in the dark, which suits outdoor and high-traffic locations. QR codes are cheaper and printable on site, which suits indoor and temporary locations. Both can be mixed on the same route.

Who owns the data, and can we export it?

You do. Every plan includes a full export of officers, posts, deployments, check-ins, patrols, incidents, and hours in CSV, with media as a downloadable archive. Exports are available at any time, including after cancellation during the retention period.

Does GuardLanes integrate with our payroll system?

HoursLedger exports verified hours in CSV formats mapped to your payroll system during onboarding. Enterprise plans include API access for direct integration.

Can the client portal carry our brand?

Yes. On Scale and Enterprise, ClientView uses your logo, colors, and subdomain. Scheduled reports carry your branding as well.

What are the contract terms?

Launch and Scale are available on monthly or annual terms with pricing per active officer. Enterprise agreements are typically 12 to 36 months and include an uptime SLA. There is no setup fee for guided onboarding.

See your operation in GuardLanes.

A 30-minute walkthrough with a real deployment, your posts, and your reporting requirements.

Request a demoTalk to sales